Shipping Policy

What does the Days to Dispatch mean? (How soon will my order be shipped?)

The Days of Dispatch is the number of days we take to ready your package and hand it over to the courier company. The days for dispatch are clearly mentioned on each product page.

This will typically vary based on what product you purchased, whether you want it to be studded in a jewellery piece, or you want an additional lab certificate along with it.

For example, a loose gemstone typically gets shipped in 1-2 days. However, a gemstone requested to be studded in a ring, will typically take 4-5 days. Similarly, a gemstone requested with an additional lab certificate will take even longer

Domestic Deliveries (India) -
Gems Tarang offers free shipping all over India.

Orders are delivered in 3-5 working days after dispatch of your order.

Local deliveries may be fulfilled by ground agents and parcel services.
International Deliveries (Outside India) 
For international orders, a shipping charges of $40 - $75 will be charged.

Orders are delivered in 7-15 working days after dispatch of your order.

Please be advised that we are not responsible for any custom charges, duties, VAT, etc. that your country may be charging as these vary from case-to-case and are beyond our reach.

However, note that currently there is no import duty on loose gemstones in the US, Canada and Europe.

In other countries, this typically ranges around 1% only. Additionally, professional buyers can also recover the VAT.

You are advised to contact your local customs for any clarification.

Additionally, feel free to contact us, and we may in some cases have older experiences from customers to share.

Also, please note that for international orders that AFTER dispatch, are either refused by the customer, or cancelled, the customer will be liable for all custom duties and VAT charged by their country, in order to return the items back to us.

Only after receipt of the item by us, any balance due to the customer, less all fees, custom duties and VAT, will be refunded to the customer as per the refund timeline.

Is my shipment safe?

All our international shipments are packaged with double care! We understand that the journey is long and far, and ensure that you will not be disappointed.

Additionally, we partner with reputable logistics providers like FedEx that take good care of your package.

Our shipments are sent in durable, tamper-evident packaging. Additionally, all our shipments are insured. The insurance cost is included in our shipping costs, and you do not need to pay anything extra.

Can I track my shipment?

All our shipments can be tracked online. However, postal shipments to certain countries like Afghanistan, etc. may see a delayed tracking. Note that all our express shipments are sent through reputed logistics carriers like FedEx and Aramex.